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Wednesday, August 23, 2017

Refunds

CLAIMS

- Claims shall be governed by and construed in accordance with article 82 of the Consolidated Text of the General Act for the Protection of Consumers and Users (TRLGDCU).

REFUNDS

- No refund will be accepted more than 15 days from the date of delivery, unless it has been previously discussed with and authorized by the Sales Department of THE COMPANY. Regardless, they will only be accepted if shipped as PREPAID FREIGHT.

- All material returned must be in perfect condition, unused, and in its original packaging, otherwise the value will be depreciated.

DISCLAIMER

- You can cancel your order without justification within 14 calendar days from the day when you or a designated third party (other than the carrier) receives the purchased items (or since the last item, component, or part has been received in case of delivery of goods composed of multiple components or parts). To do so, you must inform us at soporte@singularwod.com, or by mail to: Singular WOD Spain, S.L., Calle del Alamo 27, 28970 - Humanes de Madrid. Madrid (Spain) of your decision to cancel your order. You must send your request via this form. More information about legal rights, effects, and exceptions to the disclaimer rights can be found in this document.

WARRANTY

- In the event of a defective product, we will proceed, as appropriate, to repair, replace, offer a price reduction, or terminate the agreement, all of which at no cost to the consumer, including shipping costs. The replacement without any additional cost of parts or complete products that are materially defective, as determined by technical staff of THE COMPANY, is limited to a period of two years from the date of delivery, and only when presenting the receipt or invoice provided at the time of purchase. The consumer shall notify THE COMPANY of the non-conformity within two months of discovering it. The warranty follows the legal standards set by the Consolidated Text of the General Act for the Protection of Consumers and Users (TRLGDCU) and other complementary legislation.

INSURANCE

- All the articles we manufacture and distribute are covered by general liability insurance.

- The coverage of the aforesaid insurance will not cover injuries or personal or material damages directly or indirectly resulting from incorrect use of the aforesaid articles.

- The use of any of our products by any company or organization (whether profit or non-profit) in any type sports or entertainment facility or during any type of public or private event, whether indoors or outdoors, must be covered by such company, facility, or event, with their own general liability insurance unconnected to THE COMPANY.

SECURE PURCHASING

100% CERTIFIED

1-YEAR WARRANTY

ON OUR PRODUCTS

QUICK DELIVERY

RECEIVE YOUR ORDER IN 24/48 HOURS

MAXIMUM QUALITY

AT THE BEST PRICE

15-DAY

RETURN POLICY
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